0-6 years6-12 yearsPremium
Guide: Conflict resolution
Understanding conflict as an educational opportunity. Teaching self-control, empathy, and dialogue.
Key idea
Conflicts shouldn't be avoided, they should be used as learning opportunities.
0-3 years: Calming and starting to understand emotions
How to act:
- Intervene quickly
- Put words to the emotion
- Validate what they feel
Phrases: "You're angry because you want the toy", "I understand you're angry, but we can't hit"
Tools: Hug and calm, distraction, change of activity.
Tip: First calm, then educate.
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